Arbitration and Dispute Resolution Policy
Official Parking, LLC
This policy is a critical component of our terms of use for all patrons of our parking facilities. By using our services, you acknowledge and agree to the following provisions concerning the resolution of any potential legal disputes.
1. Mandatory Arbitration of All Claims
All disputes, claims, and controversies of any nature whatsoever, arising from or related to your use of our parking facilities, our service agreement, or any alleged breach, enforcement, interpretation, or validity of such, must be settled exclusively by binding arbitration. This includes, but is not limited to, any disputes regarding parking rates, fees, citations, booting or towing. We intend for this arbitration requirement to be as expansive as legally permissible.
2. Waiver of Jury Trial and Class Action Rights
By accepting these terms, both you and our company knowingly and voluntarily waive your respective rights to have any dispute heard by a judge or jury in a court of law. Furthermore, all arbitrations will be conducted on an individual basis only. You explicitly agree that you may not initiate, join, or participate in any class action, collective action, or consolidated arbitration proceeding against our company.
3. Governing Rules and Venue
The arbitration process will be managed by the American Arbitration Association (AAA) and will follow the rules and procedures set forth in the AAA Commercial Arbitration Rules, with the inclusion of the Supplementary Procedures for Consumer-Related Disputes as applicable. All arbitration hearings shall take place in Atlanta, Georgia.
4. Partial Invalidity Clause
Should any part of this Arbitration and Dispute Resolution Policy be determined by a court or arbitrator to be unenforceable, that specific provision shall be stricken from the policy. The unenforceability of that single provision will not affect the validity or enforceability of the remaining portions of this policy, which will continue to be in full force and effect.